FAQ: Turing Tumble: Gaming on a Mechanical Computer
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I backed at the Turing Tumble Complete level. Will I get to say at some point whose name I want to put in the booklet?

Yes! I'll do a survey after the Kickstarter is over and ask for the name you'd like to have in the booklet. I know some people, for instance, want to have their kid's name in there.

Last updated: May 31, 2017 20:36

Can I 3D print the entire game from the CAD files? Are there any parts that aren't included?

All of the parts are included in the CAD files except for the balls. You'll need 21 red and 21 blue 5/16" steel balls, and 30 unpainted 1/4" steel balls for the ramps. It might be tricky to buy the red and blue painted balls (I ordered them off alibaba.com), but unpainted steel balls can be purchased anywhere.

The tricky part will be printing the game board. It's much bigger than most 3D printers can handle. Also, the gears and gear bits require a frictionless, not-at-all sticky surface to function properly, so they might take a lot of finishing work to get them working. The bits, ramps, crossovers, and interceptors are a lot less picky. Printing those parts would be a breeze.

Last updated: June 01, 2017 19:46

Do you cover customs fees in my country?

We cover customs fees in the following countries/territories:

Australia Austria Belgium Bulgaria Canada China Croatia Czech Denmark Estonia Finland France Germany Greece Hong Kong Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands New Zealand Poland Portugal Republic of China Republic of Cyprus Romania Slovakia Slovenia Spain Sweden UK US

Last updated: June 09, 2017 05:44

I'd like to order additional copies of Turing Tumble (base, ++, or Complete). How can I do that?

How to order additional game copies:

Many of you have asked how you can order additional copies of Turing Tumble. For example, maybe you ordered the base version of Turing Tumble and would like an additional copy of Turing Tumble++, or maybe you already ordered Turing Tumble Complete and would like a second one. To order additional copies of the game:

  1. Add the cost of each additional game copy. Turing Tumble: $60 Turing Tumble++: $70 Turing Tumble Complete: $100

  2. Add shipping for each additional game copy. US shipping: $5 Canada shipping: $6 Shipping to the rest of world: $15

  3. Edit your pledge, and add the total to your existing pledge.

(Remember, these prices only apply to additional copies. You must have already backed at one of the reward levels that include a copy of the game.)

So, for example, let’s say you already pledged for a copy of Turing Tumble++, but now you want to add a copy of Turing Tumble Complete. Here’s how you’d calculate your total pledge: Since you started with Turing Tumble++, your current pledge would be $70 plus $12 (US shipping). To add Turing Tumble Complete, you’d add $100 for the game and another $5 for shipping. Your new total would be $70 + $12 + $100 + $5 = $187.

So if you pledge $187, how will we know what you want to get? About 3 weeks after the Kickstarter campaign is over, you’ll get an email asking you to complete a survey where you can tell us how you’d like to allocate the extra money you pledged.

Last updated: June 21, 2017 20:40

Can I buy extra pieces, balls, or a T-shirt?

Many backers have also asked for additional items to purchase alongside your game(s). Just add the cost of the additional item to your pledge. For these items, there are no additional shipping charges. Here are the add-ons and their cost:

$15 – Turing Tumble T-shirt $10 – Extra parts: 8 more gear bits and 4 more gears $10 – Extra parts minus gear bits and gears $20 – One additional complete set of parts $10 – Extra balls: a complete set of 20 red balls and 20 blue balls $15 – Puzzle Booklet $15 – Digital copy of the puzzle book and 3D CAD files of all parts

So if you pledge more than the minimum for your reward level, how will we know what you want to get? About 3 weeks after the Kickstarter campaign is over, you’ll get an email asking you to complete a survey where you can tell us how you’d like to allocate the extra money you pledged.

Last updated: June 28, 2017 13:19

Can two boards be combined to make a larger computer?

No, but that's something we'd love to create soon. We want to focus first on making this game the best it can be and getting it shipped on time.

Last updated: June 21, 2017 20:41

Is there a teaching guide for adults who can't program?

You don't need to know any coding. The puzzles start easy, and as you go, you pick up new strategies/tricks along the way. If you know how to code, you'll see similarities, but you certainly don't need to know any coding going in.

Last updated: June 21, 2017 20:41

Can users submit their own problems for everyone to use?

That would be VERY cool. I would love to see what other kinds of computers other people create. I feel like I've only scratched the surface. I'm tempted to make it a stretch goal, but I'm not sure we could get it done in time for the release date. It'll happen some day, though. :)

Last updated: June 21, 2017 20:41

What are the board's dimensions?

Length: 327.7 mm (12.9") Width: 458.14 mm (18")

Last updated: August 14, 2017 17:28

Can I 3D print the entire game from the CAD files? Are there any parts that aren't included?

All of the parts are included in the CAD files except for the balls. You'll need 21 red and 21 blue 5/16" steel balls, and 30 unpainted 1/4" steel balls for the ramps. It might be tricky to buy the red and blue painted balls (I ordered them off alibaba.com), but unpainted steel balls can be purchased anywhere. The tricky part will be printing the game board. It's much bigger than most 3D printers can handle. Also, the gears and gear bits require a frictionless, not-at-all sticky surface to function properly, so they might take a lot of finishing work to get them working. The bits, ramps, crossovers, and interceptors are a lot less picky. Printing those parts would be a breeze. Last updated: Thu, Jun 1 2017 10:46 pm EDT

Do you cover customs fees in my country?

We cover customs fees in the following countries/territories: Australia Austria Belgium Bulgaria Canada China Croatia Czech Denmark Estonia Finland France Germany Greece Hong Kong Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands New Zealand Poland Portugal Republic of China Republic of Cyprus Romania Slovakia Slovenia Spain Sweden UK US Last updated: Fri, Jun 9 2017 8:44 am EDT

I backed at the Turing Tumble Complete level. Will I get to say at some point whose name I want to put in the booklet?

Yes! I'll do a survey after the Kickstarter is over and ask for the name you'd like to have in the booklet. I know some people, for instance, want to have their kid's name in there. Last updated: Wed, May 31 2017 11:36 pm EDT

I'd like to order more than one of the Turing Tumble++ or Turing Tumble Complete reward. How can I do that?

I guess it's sort of an odd thing about Kickstarter that there's no option for offering multiple copies of a reward level. We considered adding a double pack and a triple pack for these two levels, but decided against it because it would make the reward levels really confusing. I think the best option is to create a second Kickstarter account and order another copy from there. Sorry for the hassle! Last updated: Sat, Jun 3 2017 12:19 am EDT

Can two boards be combined to make a larger computer?

No, but that's something we'd love to create soon. We want to focus first on making this game the best it can be and getting it shipped on time. Last updated: Mon, Jun 5 2017 9:05 am EDT

Is there a teaching guide for adults who can't program?

You don't need to know any coding. The puzzles start easy, and as you go, you pick up new strategies/tricks along the way. If you know how to code, you'll see similarities, but you certainly don't need to know any coding going in. Last updated: Mon, Jun 5 2017 9:04 am EDT

Can users submit their own problems for everyone to use?

That would be VERY cool. I would love to see what other kinds of computers other people create. I feel like I've only scratched the surface. I'm tempted to make it a stretch goal, but I'm not sure we could get it done in time for the release date. It'll happen some day, though. :) Last updated: Mon, Jun 5 2017 9:04 am EDT

Can you buy extra bits to add to the game?

For now, you can get the Turing Tumble++ or the Complete version and get extra gears and gear bits. After the Kickstarter release, we'll make sure extra pieces are available at our website (which is under development). For those of you with a 3D printer, you may be able to print more pieces on your own if you get a reward kit that includes the CAD files. Last updated: Mon, Jun 5 2017 9:04 am EDT

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://turingtumble.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

Contact Us